Privacy Policy

Your Privacy Matters

At FreshGround Hammond Artificial Grass, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Your name, phone number, email address, and mailing address
• Property details and service requirements when you request a quote
• Communication preferences and any messages you send us
• Payment information when you purchase our services

We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and pages you visit. This helps us improve your experience on our site.

How We Use Your Information

We use the information we collect to:

• Provide you with quotes and complete your service requests
• Communicate with you about your project and appointments
• Process payments and maintain accurate records
• Send you updates about our services if you opt in
• Improve our website and service offerings
• Comply with legal obligations and protect our rights

Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information only in these limited circumstances:

• With service providers who help us operate our business (like payment processors)
• When required by law or to protect our legal rights
• With your consent for a specific purpose
• In connection with a business transfer or sale

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

We retain your information only as long as necessary to provide our services and comply with legal obligations.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Ask us to delete your information (subject to legal requirements)
• Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn we have collected information from a child under 13, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out:

FreshGround Hammond Artificial Grass

255 Doty St, Hammond, IN 46320

Phone: (219) 803-3315

Email: hello@hammondturfsolutions.com